TERMS AND CONDITIONS

We request that all our patients download and read through the Practice Terms and Conditions. Once you have read it in full please sign and return to us on the day of your appointment.

In brief, it outlines the following:

1. Pricing/Fees and Payment
2. Time of Performance of Service
3. Complaints and Concerns
4. Confidentiality
5. Purpose and Nature of Healthcare
6. Children and Healthcare
7. Equipment, Devices and Medicines we use
8. Sick Notes
9. Patient Duties
10. Patient/Client/Consumer Duties

We also have a Compliments and Complaints policy to provide a mechanism for patients and others with whom the practice interact to communicate positive, and negative, matters to the Practice. This policy makes sure that we do what we do well, even better, and to address any concerns or complaints in an efficient and consistent manner, which you can submit directly to us or send by email.

Should you have any queries relating to any of the above please call or email us.